Crystaluxe - Crystaluxe Heart & Arrow Pendant with Swarovski Crystals, Rhodium-Dipped Silver (263472453336) / Другие драгоценные колье и кулоны

About Us

				  				  For over 15 years, our goal has been making women from all walks of life shine. Inside... and out.

				  				  As part of the world's largest jewelry manufacturer, Richline Group, a Berkshire Hathaway Company (NYSE:BRK.A), we are uniquely positioned to offer Best of Web prices on thousands of America's most popular Fine Jewelry styles. From birthstone beauties to diamond treasures, gold gifts to whimsical expressions, our treasure chest has a piece for every style, occasion and budget. 


				  				  Shop our unique Designer boutiques, browse our curated Collections, or treasure hunt our exclusive Deals section. No matter where your jewelry journey takes you, our mission is to marry design expertise and quality craftsmanship at prices you can’t find anywhere else.

Shipping

Standard Delivery

				  Standard orders are processed once payment method authorization and verification have been obtained. Orders shipped via standard delivery will typically ship within 1-2 business after receiving payment method authorization.


				  2nd Day Delivery

				  Orders placed with 2nd Day Shipping Monday through Friday (excluding holidays) before 3:00 PM EST ship that same day, pending payment method authorization and verification. Orders placed with 2nd Day Shipping Monday through Friday after 3:00 PM EST, or on weekends and holidays, will ship on the following business day, pending payment method authorization and verification.


				  Next Business Day Delivery

				  Orders placed with Next Business Day Shipping Monday through Friday (excluding holidays) before 3:00PM EST ship that same business day, pending payment method authorization and verification.


				  Orders placed with Next Business Day Shipping Monday through Friday after 3:00 PM EST, or on weekends and holidays, will ship on the following business day, pending  payment method authorization and verification.


				   Once we ship your package we will send you an email to your registered email address on eBay and to eBay Message with the status of your order along with a tracking number so you may track your package on-line with the carrier.

Returns

60-Day Money Back Guarantee Return Policy


				  If you are not satisfied with your purchase for any reason, please return your jewelry in its original, unused condition (including all original packaging and tags) within 60 days for a full refund.


				  Please note that complete return instructions, return address, etc. are included on the packing slip you receive with your order.


				  To make a return, you must obtain a return authorization number (RA#) by contacting us at via eBay Messages by clicking here. You will be notified by email to your registered email address on eBay and to eBay Messages within 48 hours with your RA#.


				  Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized, or damaged in any way cannot be accepted for return. Returns with no Return Authorization Number, and packages that are improperly packaged or uninsured will be refused receipt.


				  You should expect to receive your refund within 6 Business Days upon verified and tracked receipt of your return package; however, in most cases you will receive a refund more quickly.

Contact Us

We are (and always will be) committed to providing our customers with the best possible online shopping experience, exceptional quality jewelry and extraordinary value. If we've fallen short in any way, or if there's anything we can do to assist or improve your shopping experience with us, we want to know! 


				  Please reach out to us by clicking on this link to message us through the eBay messaging portal. We'd love to hear from you!


				  To help us assist you faster, please include the following information in your email:
				  
				    Your eBay Buyer ID
				    For order-related issues, your order number
				    For product questions, the eBay Item Number, product URL or the product SKU / MPN
				  
				  Unfortunately, eBay policies do not allow us to provide our phone number on eBay. But if you would prefer to speak on the phone, please email us and let us know that you would prefer a call.

Payment

Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.


				  We accept payment via PayPal, credit card, or PayPal Credit.


				  Sales Tax:

				  Sales tax is collected in most U.S. states, since we have offices in most U.S. states. To check whether sales tax is collected in your state, please add this item to your cart.


				  Promotional:

				  Website discounts, coupons, and gift certificates are not valid for use on eBay.


				  Please visit our eBay Storefront at stores.ebay.com/JewelryCom for special offers available exclusively for eBay shoppers. Website and offline discounts do not apply on eBay. Most offers may not be combined.


				  Thank you for shopping with us on eBay!