NEW SNOW VILLAGE "FIRST DEPOSIT" #56.55023 (DEPARTMENT 56) Без бренда
Характеристики
This is a NEW SNOW VILLAGE "FIRST DEPOSIT" #56.55023 (DEPARTMENT 56) WITH THE BOX
Ordering
Information
Please call us at - between 9 am - 4 pm Pacific
Time if you have any questions about the described items, we will do our best
to help.
A 20% re-stocking charge pertains to all returned parts ordered
incorrectly. Restocking fee may be waived if return is accompanied by a new
order with a value of $30.00 or more than the returned order.
Parts that have been installed,
painted, plated, etc. will not be acknowledged for return. Electrical parts are
non-refundable - exchange only. SVAUTOMOTIVE will not accept COD returns.
Please call, write, e-mail or fax if you wish to return mis-ordered
items.
Guarantee
All SVAUTOMOTIVE products are guaranteed to be free of defects in
materials and workmanship. This guarantee is negated in the event of misuse,
neglect, improper installation or misdiagnosis. Electrical parts are
non-refundable.
SVAUTOMOTIVE reserve the right to exchange any electrical item after it
is returned and inspected by us.
SVAUTOMOTIVE will not accept COD returns. All suspected defective item
must be authorized prior to return; they must have a Return Merchandise
Authorization (RMA) number, the original invoice, a brief description of the
problem ("defective" is not sufficient) and customer must prepay
shipping.
Note: Due to the variances in the manufacture of after-market products
and/or original equipment, production run changes, multiple suppliers of the
same product(s) and almost limitless options for such parts, it is the ultimate
responsibility of you (the buyer/consumer) to confirm in advance that such
part(s) will fit your vehicle.
Sales Tax
California
residents must include State Sales Tax. If you are an automotive parts business
and/or you have a tax number, please include it on a tax card with your order.
Payment
SVAUTOMOTIVE
accepts Visa, MasterCard and PAYPAL credit cards, certified funds. Please
contact us for more information of this payment form . Stop payment will
constitute legal action and/or collection.
Shipping
A
handling/shipping fee is added to all orders shipped. The standard fee is
listed include insurance up to the purchase value. However, oversized items and
certain destinations will be higher. Express shipping is available at an extra
cost.
SVAUTOMOTIVE uses FedEx in most cases. FedEx will not ship to a post
office box.
NOTE: If the address to which your order is being shipped differs from
your billing address, simply put a note on your account authorizing purchases
that are delivered to a destination other than your billing address. Failure to
do so may delay the processing of your order.
The quoted shipping prices are within the 48 states only. Hawaii,
Alaska, Puerto Rico etc are higher, please inquire.
INTERNATIONAL BUYERS
Please Note: Import duties, taxes and
charges are NOT included in the item price or shipping charges. These charges
are solely the buyer’s responsibility. Please check with your country’s customs
office to determine what these additional fees will be prior to bidding/buying.
We use USPS for all international shipping.
LOCAL Pick-ups
are preferred on items especially larger items. Please confirm that you are
coming to pick item up, we are at South California, so you will need to
confirm your part is at the place you are picking up from before showing up.
Feedback
We strive for 5 star services. If there are any
reasons that you cannot give us 5 stars in all 4 categories of the details
seller ratings, please contact us so that we can improve our customer service
for you and future customers.
If for some reason you cannot give all 5 stars
please contact us. We want to have the opportunity to make it right with you.
Please contact us at - or you can place question through our Ebay
listing.
When contacting us for support, please include
your Ebay item number or Ebay Username so that we can access your information
from our records in a timely manner.
Damage/Shipping
Claims
Make certain you
inspect all packages in the presence of the driver/carrier.
If you receive a package that has been damaged or opened, make a claim
with the driver/carrier at that time. All claims of loss, concealed damaged,
damage or other destruction must be made by you with the carrier. Save all
boxes and packing materials, as the carrier may want to inspect it. This is a
Fed Ex shipping policy. Any shortages not the fault of the carrier must be
reported within 4 days of receiving order. No exceptions!!!
Exchanges,
Return & Refunds
Merchandise may be returned or exchanged within the
first 30 days of purchase. No Exceptions. Customer must call or use the form
below for a Return Merchandise authorization number (RMA) on all returns,
regardless of the reason for the return.
The RMA number must be clearly written on or near
the address label. Please include a written explanation of the reason you are
returning the item, and a copy of the original invoice (please give specific
detailed description of defect if any).
A return without an RMA number will be refused!
Parts must be unused, unaltered, and unbroken, in re-sellable condition. All
returned merchandise is subject to inspection before a replacement or credit is
issued.
Exchange items will be of the same or greater value.
Customer will pay the difference (if any). No cash refunds. SVAUTOMOTIVE
reserves the right to charge a 20% inspection and re-stocking fee on all
returns.
All requests must be authorized by a customer
service representative before a Return Merchandise Authorization (RMA) number
is provided. A customer service representative may call you to request more
information prior to approving your return. You may call our Customer
Service at -
Checking
on the Return Status
Once your request has been approved, you will
receive a unique RMA number and instructions on how to return you order. Please
follow these instructions carefully to expedite the processing of your
return. Please allow 3-5 days upon delivery for inspection and
processing. Our representatives may contact you to discuss evaluation or
request more information on your return. Customer Service PH:
-,
Liability
The seller,
SVAUTOMOTIVE, hereby expressly disclaims all warranties, either expressed or
implied warranty or merchant ability of fitness for a purpose, and SVAUTOMOTIVE
neither assumes nor authorizes any other person to assume for it any liability
in connection with the sale of this merchandise. SVAUTOMOTIVE will be
responsible only for "the products sold by us." Sellers and
manufacturers only obligation shall be to replace such quantity of the product
proved to be defective by SVAUTOMOTIVE. Neither seller nor manufacturer shall
be liable for any loss, injury or damage, direct or consequential, arising out
of the use of, or the inability of product. After use, the user shall assume
all risk and liability whatsoever in connection thereof.
© SV AUTOMOTIVE 2010.
OUR STORE RETURN POLICY
Our 30 day return policy ONLY permits the return of items that are exactly as they were when sent out.
Items that are NOT ELIGIBLE for return are as follows:
-Any item that has been installed or removed from it's plastic or paper wrapper is no longer eligible for returns
- Any electrical item that has been connected to a power source or has been installed, even for testing, is not returnable
- Any engine bearings that have been removed from their original box are not eligible for return
- Any electronic components missing the security label(s) are not eligible for returns
- Any wire harnesseses that have been installed or modified are not eligible for returns
- Any new item that has shows wear, evidence of installation or modification are not eligible for returns
- Any truck freight items are NOT ELIGIBLE for returns for any reason
- Any international shipment items are not eligible for return for any reason due to the shipping costs